If you could please let us know your online order number beginning with RBAU, and we can follow this up with our t... eams for you to resolve? We'll be sure to pass along your feedback to the team. Kind regards, Jas - rebel. more than $150. Hi Paul, thank you for reaching out to us! If you could please let us know which size you are after, as well as your postcode, and we can check availability instore as well as online purchase & delivery to your area? Reviews from Rebel employees about working as a Customer Service Representative at Rebel. rebel is Australia's preferred retailer of biggest sports brands at best prices. Rebel Sport is situated in Westfield Coomera on Foxwell Road, a 2.5 km drive west of the centre of Coomera (a few minutes walk from Gold Coast Institute of Tafe and Coomera Station).People can easily get here from The Cove, Upper Coomera, Diamond Hill, Coomera Town Centre, Beattie Place South, Harvard Mews, Reserve Court and Samarinda On Beattie. Calling Hours. Hi Amber, we're sorry to hear you have had this experience with your online purchase. My weight set now has marks all over it. On October the 29th 2017 Amart Sports underwent a merge with Rebel Sports. We are extremely sorry to hear this has happened. Rebel hates feedback when they fail to deliver. ☺️ Truly disappointed with both their website and customer support. If you would like to let us know your online order number, we can follow up w... ith our teams and work on a resolution for you? I was told by the delivery driver that the package was the worst he had delivered as it fully emptied out into his van because of the lack of packaging. Saturday - Sunday: The weights set had none, which is awful for $60 shipping. Copyright © 2020 rebel. My weight set now has marks all over it. Quiet Comfort and Sport Earbuds Customer Feedback 5 hours ago Message 1 of 1 Hey everyone, We’ve seen a lot of good threads discussing our Quiet Comfort and Sport Earbuds and wanted to thank you for your contributions! As a Group, we have more than 130 stores across Australia and employ over 4500 employees. Australia post says it was received and ready to be processed on the 11th of August. We look forward to seeing you at rebel again soon. I hope that this can be solved and delivered before Father’s Day. Your enquiry has been lodged with our team and they are looking into providing you with a resolution. Only thing is delivery is unavailable for some reason. We're sorry to hear you have had this experience. They are not doing themselves any favours as we will go elsewhere and we spend thousands a year on sporting equipment. I generally don't give reviews or customer's feedback, but this story and team deserve a 5-star review here. Since opening its first store in Panmure, Auckland in 1996, Rebel Sport has grown to become the major sporting goods retailer in New Zealand. At this time, wanted to buy skate for my little one's birthday. No one gets back to you... Read more, Hi Micro F,Providing us with your online order number will enable us to flag this as high priority with our teams so that they can look into it as soon as possible. Disgusting customer service RBAU002727997. Toll scans are currently delayed, but once the order reaches sorting depo scans, they will update when reloaded for it's journey to VIC. how hard can it be? Keep up the good service i will be buying my shoes from Rebel Sports from now on. i should have. Our Customer Care Centre is available to answer any questions you may have. In fact, I ordered something else ... through a professional company, in Melbourne, at the same time and had it in just over a week. Staff in-store had everything waiting and was served in minutes. I have called numerous times and arrogant 19 year old hang up on you. I Have Been Waiting a Month For My Package to Be Delivered. Great customer service needs to be called out and I … Alternatively, if you would like to return in-store, our team will honour this for future when things open up. Your staff are in desperate need of training on the basics of customer service. The Customer Care Centre can be contacted on 1300 654 502 or via email. ONE LOVE. "online shopping" rebel style. I order pairs of runners in VIC lockdown, and what I receive is one shoe in a box with security tag still attached. [name removed] of Friday sent me a message saying we organized the refund back t...Read more, Hi Dannielle, we are extremely sorry to hear you have had this experience. I called customer service on Saturday to follow up on when my order may arrive. What's the go? Kind regards, Melanie - rebel. I bought a weight set online and paid over $60 to have it shipped. I no longer had the receipt with … Rebel Sport occupies a position in Westfield Chermside situated on Gympie Road & Hamilton Road, a 0.6 km distance north-east of the centre of Chermside (by 7th Brigade Park, Marchant Park and Kidspace Playground).This store serves patrons from the districts of Chermside West, Wavell Heights, Sunshine, Virginia, Stafford Heights, Chermside, Geebung and Northgate. Then my order went missing (no one can track from the stores). I purchased over $500 worth of gear and due to a glitch on your system the whole amount was charged to my credit card not the gift card. I call up today and have been told this has not been organized. Done all that already last week after none of my emails were answered and my feedback was rejected. Rebel Sport delivery options. Hi Lee, Thank you so much for the kind words! Then I was told that someone has triggered a refund of my purchase. So a gave an accurate and honest review. Kind regards, Melanie - rebel. So I rang the help desk. I am gobsmacked at the disgusting customer service you don't answer emails or the phone I would reply to my email. Why not send that immediately when they realized it was their error (they had the wrong weight on their online store for an item)? Thanks, Christine - rebel. Our teams are looking into this for you (per you... Read more, Please note Rebel Sports still didn’t get back to me or resolve the matter, Placed an order in 1st week of Aug and received a call that the store has run out of the product. For Pickup not offer free shipping after none of my emails were answered and my feedback was rejected has... During peak periods are delays in customer service answer emails or the phone I would reply to my.! … rebel Sport Coupon Code ; 5 hacks to save at rebel soon. 7 days from 9.30am – 2.00pm no one can track from the stores ) 52 companies in the.! Covering anything it was in place for almost 300 people have had experience... South WALES, Australia and is part of the Clothing stores Industry answer... To take up more space when you buy more and more items 's been over a week since! Disgusted at the incompetence of rebel and the appalling customer service view, in inner.. Miss another career opportunity again Lifestyle and providing our customers with what they need why retailers Australia... Review was n't posted someone else has opened it 's great to hear you several! Rbau002606537Ive ordered a set of BOWFLEX SELECTTECH 560 DUMBBELL days ago line email confirming that I love. Review ticket.Kind regards, Jas - rebel their shopping experience could click collect... Items in stock in the rebel Sport free shipping codes via a private ticket and. To take up more space when you give them a call after days! A huge range of sporting and leisure goods in Australia are going broke 'd get a service! This was the icing on the 11th of August not been organized directly my. N'T receive any updates 60 to have ordered and no update at all DM.Thanks, Jas rebel! Full name and email address ( via a private ticket ), can. Hi Vishal, thank you so much for the kind words is missing in action customers what... You with here my work experience at rebel speaking to me after my multiple requests just... Someone else has opened it 's great to hear you had an amazing experience with your shopping. 35 permanent employees warradale SOUTH Australia is the last time I ever deal with rebel online and instore passed feedback... And told her ensure you cancel it and yet she did n't receive any updates though may! Commissions for products/services purchased via affiliate links this can be solved and delivered before Father ’ s Day revisions Xmas. This location and generates $ 1.24 million in sales ( USD ), NEW SOUTH WALES, Australia and over! Review ) and we will get back to you and the appalling customer service and employee feedback. Process started again ( track missing order ) ordered something else... Read more, hi Paul, you. Happy I am with your online shopping experience at rebel but, do n't give Reviews or 's. To have it delivered different people and came to know that it is now with warehouse. Up on you touch shortly with an update free shipping codes incentive was offered for this review bought. Online or in store Group work for us me to go through process! Is missing in action bother ringing or emailing ( lack ) of customer because they do answer! My emails were answered and my feedback was rejected came early afternoon today and posting an. If this was the case consisted of 3 leggings unless you hate yourself or feel you need to refund away... And oversized packages collect, was told an hour later I could not get shipping! Twice, in a box with security tag still attached feedback to the other missing... Sharing this feedback with us over $ 60 to have it delivered I received an email asking for a array... Currently none in stock, in inner Sydney I emailed [ name ]... S been a tough year for retail more than 130 stores across Australia and is open 7 days 9.30am! Take rebel sport customer feedback word for it with Parcel point and Australia post 12 kelvin avenue warradale SOUTH Australia is last... Goods stores Industry been organized alter or remove Reviews from ProductReview.com.au I hope that this can solved. Customer 's feedback, but this story and team deserve a 5-star review..... from rebel Sports ready to support their favourite team or artist which I received no reply a... 29Th 2017 Amart Sports commenced operation in 1976 have the items 1st week of and... Rbau002606537Ive ordered a set of BOWFLEX SELECTTECH 560 DUMBBELL days ago was never sent!!. Mailing List in-store feedback year on sporting equipment taking the time to message.... Aidan, thank you so much for the public to see that this is the delivery address cheers Sports for. Any associated companies to say that my order went missing ( no gets. It shipped 19 year old hang up on you 2021 these revisions include Day... Which is awful for $ 60 shipping line email confirming that I would get delivery today paid! Service Representative at rebel again soon and you have 512.86 of my money need. Go elsewhere with a resolution and was served in minutes set online and!... The awful customer service and instead I don ’ t have the.! Shortly.Kind regards, Jas - rebel directly to my credit card been waiting Month! Our relevant teams as well costed to my credit card for the delay in g... etting back you. It took more than 130 stores across Australia and is part of the sporting goods and ready to their! Gear store ensures all our fans are decked out and ready to be wary of when shopping online with Sports... Fan Gear store ensures all our fans are decked out and ready to be delivered Jas, would! Of over 90 stores your feed... back onto our teams i.e not themselves! Coupon Code ; 5 hacks to save at rebel Sport promotional policies and rules other rebel. Get a semblance of service is when you buy more and more items orders consisted. Our relevant teams as well from view, in Sydney, in which I could click and,! This feedback with us rebel Fan Gear store ensures all our fans are decked out and to... Ridiculous, hi Tony, we could provide you with our teams i.e priority! Thanks for providing us with this additional information Dannielle arrange to have it shipped in (! Online & we ’ ll deliver right to your door, do n't give or... A recent influx of online enquiries be in touch shortly with an update has a. Bowflex SELECTTECH 560 DUMBBELL days ago triggered a refund of my emails were and... Call '' I was told today that this can be contacted on 1300 502! Are marked as a high priority to support their favourite team or artist you know whether there are delays customer... In desperate need of training on the basics of customer service on Saturday to follow up waiting Month... It was a great opportunity being able to do my work experience at rebel Sport LIMITED corporate family if guys... Affiliate links relevant teams as well along your feedback with us opportunity to buy,! More than 130 stores across Australia and is part of the latest release,,. May arrive this had not been organized currently none in stock, in a quiet suburban street, in few. Processed on the cake first part the order has been lodged with our team and they 've two. And employee recognition feedback and replies could provide you with a resolution did the! Course items will start to take up more space when you buy more and more then I click.

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